ISO 9001

Why should you attend?

ISO 9001 Foundation training enables you to learn the basic elements to implement and manage a Quality Management System (QMS) as specified in ISO 9001. During this training course, you will be able to understand the different modules of a QMS, including QMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

After completing this course, you can sit for the exam and apply for a “PECB Certified ISO 9001 Foundation” credential. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, requirements, framework and management approach. 

Who should attend?

Individuals involved in Quality Management

Individuals seeking to gain knowledge about the main processes of Quality Management Systems (QMS)

Individuals interested to pursue a career in Quality Management

Learning objectives

Understand the elements and operations of a Quality Management System and its principal processes

Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks

Understand the approaches, methods and techniques used for the implementation and management of a QMS

Educational approach

Lecture sessions are illustrated with practical questions and examples

Practical exercises include examples and discussions

Practice tests are similar to the Certification Exam

Prerequisites

None

Duration: 2 days

Why should you attend?

ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on ISO 9001. During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems and consequently improve an organization’s customer satisfaction and overall performance and effectiveness. 

After mastering all the necessary concepts of Quality Management Systems, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Implementer” credential. By holding a PECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 9001 in an organization. 

Who should attend?

Managers or consultants involved in Quality Management

Expert advisors seeking to master the implementation of a Quality Management System

Individuals responsible for maintaining conformance with QMS requirements

QMS team members

Learning Objectives

Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks

Master the concepts, approaches, methods and techniques used for the implementation and effective management of a QMS

Learn how to interpret the ISO 9001 requirements in the specific context of an organization

Learn how to support an organization to effectively plan, implement, manage, monitor and maintain a QMS

Acquire the expertise to advise an organization in implementing Quality Management System best practices

Educational approach

This training is based on both theory and best practices used in the implementation of a QMS

Lecture sessions are illustrated with examples based on case studies

Practical exercises are based on a case study which includes role playing and discussions

Practice tests are similar to the Certification Exam

Prerequisites

A fundamental understanding of ISO 9001 and comprehensive knowledge of implementation principles.

Duration: 5 days

Why should you attend?

The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.

Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.  

After acquiring the necessary expertise to perform this audit, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Auditor” credential. By holding a PECB Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices. 

Who should attend?

Auditors seeking to perform and lead Quality Management System (QMS) certification audits

Managers or consultants seeking to master a Quality Management System audit process

Individuals responsible for maintaining conformance with QMS requirements

Technical experts seeking to prepare for a Quality Management System audit

Expert advisors in Quality Management

Learning objectives

Understand the operations of a Quality Management System (QMS) based on ISO 9001

Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks

Understand the auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011

Learn how to lead an audit and audit team

Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit

Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011

Educational approach

This training is based on both theory and best practices used in QMS audits

Lecture sessions are illustrated with practical questions and examples

Practical exercises include examples and case study discussions

Practice tests are similar to the Certification Exam

Prerequisites

A fundamental understanding of ISO 9001 and comprehensive knowledge of audit principles.

Duration: 5 days